Mobile Catering Solutions – After Sales Care

Please call us on 01254 706348 to report a defect – Please read the notes below

New Units

All new build units come with a full 12 month manufactures warranty. If in the event you do encounter problems with your unit in this time please contact us and we will try our best to rectify the issue. Some issues may be simple and we may be able to send out parts etc. that you can fit yourself, however not all issues can be solved in this way and would be covered on a back to base policy.

All new equipment we have supplied will also come with a 12 month guarantee and most will have where available on-site engineer back-up, again please contact us and we will arrange for an engineer to come out to within 48hrs.

Used motorised vehicles, that we supply with new units on board, come with a standard 3-month warranty on the vehicle unless stated otherwise (this excludes H vans).

Used Units

Used trailers and used equipment comes with a 3-month warranty, if you experience any issues please contact us straight away so we can help resolve them. Please note this warranty excludes used electrical appliances.

All new equipment we have supplied will also come with a 12 month guarantee and most will have where available on-site engineer back-up, again please contact us and we will arrange for an engineer to come out to within 48hrs.

Warranty will be based on a back to base policy, again unless parts can be sent out that can be fit by your-self.

Please call us on 01254 706348 to report a defect or fill in our warranty form below.

If you need any catering spares/parts please contact ‘First Choice Catering Supplies’.

Our Clients

We have had the pleasure of working with the following clients

Finance is available

on all vans, trailers and kiosks

Helping you spread the cost. For examples, details and an application…